Issue:
CSM fails to connect the necessary backend services.
Possible solutions:
Find out if the troubleshooted device has a sufficient connection to the backend services.
1. The following services should be available via browser in ports 80 and 443.
- http://wsus.csm.fi/Content/OnlineCheck.txt
- https://wsus.csm.fi/Content/OnlineCheck.txt
- https://cgw.csm.fi/AgentGateway.asmx
- https://csm-wsus-api.azurewebsites.net
2. Your firewall should accept connections to these services above also in the following protocols.
- Background Intelligent Transfer Service (BITS)