Troubleshoot

Articles

Import Error
Sometimes importing 3rd party software to WSUS might result to an error. CSM notifies if there's something wrong with imports. 1. There are a few possible scenarios how software import can fail. Retrying the import usually solves the problem. Se...
CSM Cannot Connect to Centero Services
Issue: CSM fails to connect the necessary backend services. Possible solutions: Find out if the troubleshooted server has a sufficient connection to the backend services. 1. The following services should be available via browser in ports 80 ...
Applications Cannot Be Downloaded
Problem: Centero Software Manager won't download installation media and "Download status" in CSM is "Not found". Solution 1 (CSM 2.0.5000 and newer): Run command ping gw-eu.software-manager.com  and check if you get response. Make sur...