CSM Cannot Be Started
Error message: Could not read SCCM collections from C:\ProgramData\Centero\Software Manager\SCCM\SCCM Information.xml! If your CSM for SCCM integration was enabled, you can try the solution 1, but if integration was disabled (usually during f...
Application Import Fails
There are problems when trying to import a 3rd party software.
1. Open Centero Software Manager and select application that is in error state. When selected, press "Retry" from top bar and sele...
Imports Stuck in Queue
Centero Software Manager application SCCM imports are stuck in "Import queued" -state.
1. Centero Agent is not running.
Open services.msc console.
Make sure "Centero Agent" -...
Applications Cannot Be Downloaded
Centero Software Manager won't download installation media and "Download status" in CSM is "Not found".
Open command prompt as administrator
Run command: bitsadmin /list /all...
Folder Structure for Software Download Location is too long
1. During the initial setup CSM for SCCM/WSUS can notify that the folder structure of specified Software Download Location is too long. This is because Windows has a limit of 256 characters for folder structures.
2. If you are positive t...
CSM Cannot Connect to Centero Services
CSM fails to connect the necessary backend services.
Find out if the troubleshooted server has a sufficient connection to the backend services.
1. The following services should be available via brow...
Application cannot find the installation media of the previous version
Problem: An application installation might sometimes need the installation media of the previous version, in order to update it. If the installation media is already removed from ccmcache, installation might fail. Solution: SCCM client ...