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Last Updated: 16/11/2021
in Centero Portal ADAL is an end of life technology which will be out of support on June 30, 2022. Therefore, Centero Portal authentication relies now on Microsoft Authentication Library (MSAL). As the result, registering and authenticating are easier from now on. Bu...
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Centero Software Manager (CSM) Service automatizes the lifecycle management for often-updated and widely used applications. You’ll find more general information from Centero Software Manager’s web site and this knowledge base. ...
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Platform Description Centero Software Manager’s platform is composed of 3rd party platform services, in which the 3rd party service provider is responsible for the platform’s function and its retrievability. Different Centero Software Manager produ...
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Ordering The Service The Customer orders the service via the Management Portal . If the Customer doesn’t have a user ID for the Management Portal, the Customer can get one by registering to the Management Portal. In normal circumstances the Servic...
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Background Processes Description For the Supported Applications included in the Centero Software Manager Service, the release will be done according to the process described below. For the Applications included in the Application Management Service...
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CSM Cloud Client CSM Cloud Client is an application both CSM Cloud and CSM Cloud for Servers need in order to work. The application needs to be installed on each device you want to manage with CSM Cloud. In addition, you need to install CSM Cloud ...
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The Customer can, to certain extent, manage the Centero Software Manager Service’s functions on the internet, in the Management Portal's web-based user interface. The Customer gains access to the Management Portal when they order the Service. Manag...
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Support information The contact information of the support service is available here . The communication with the support services is done via e-mail. Support Levels and Response Times The Provider's support will react, process the Customer’s s...
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Any public, commercial communication related to the Service will be done on the Service’s public web site. Any technical guidance related to the use of the service, including information on service changes and disruptions, will be done via service b...
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Pricing model The pricing of the Service is based on the scope of the use. The Pricing model is order-based, and the service is invoiced monthly, based on the actual use of the previous month. The scope of the use is based on, depending on the CSM ...