New Articles

  1. CSM Cloud Client installation

    CSM Cloud Client Application required to start using CSM Cloud and CSM Cloud for Servers services. Verify that your Windows Device fulfills CSM Cloud system requirements . Required installation media and CSM Cloud Client key can be acquired...
  2. CSM Cloud for Servers implementation steps

    Follow these implementation steps to start your CSM Cloud for Servers trial or take Service immediately in to the production use. 1. Customer Portal Register or Log in to the Centero Customer Portal . If you already have registered to ...
  3. CSM Cloud implementation steps

    Follow these implementation steps to start your CSM Cloud trial or take Service immediately in to the production use. 1. Customer Portal Register or Log in to the Centero Customer Portal . If you already have registered to Centero Por...
  4. Change the automatically updated task sequence

    Note Your task sequence must contain at least one group inside it in order to update it with CSM In some cases, you might want to change the task sequence that CSM will automatically add newest application versions. In this example, we will cr...
  5. Removing CSM Cloud Client

    1. Remove Centero Software Manager Client Go to Control  Panel\Programs\Programs and Features , select Centero Software Manager and uninstall it. 2. Remove Centero Agent Warning! If other Centero products (like Centero Carillon) is i...
  6. CSM Cannot Connect to Centero Services

    Issue: CSM fails to connect the necessary backend services. Possible solutions: Find out if the troubleshooted server has a sufficient connection to the backend services. 1. The following services should be available via browser in ports 80 ...
  7. Applications Cannot Be Downloaded

    Problem: Centero Software Manager won't download installation media and "Download status" in CSM is "Not found". Solution 1 (CSM 2.0.5000 and newer): Run command ping gw-eu.software-manager.com  and check if you get response. Make sur...
  8. 8.7.2020 - You should plan to switch Azure Information Protection Classic Client to Unified Labeling Client

    Microsoft has released Azure Information Protection Unified Labeling Client , which is a successor for Azure Information Protection Classic Client .  Azure Information Protection Classic Client and Label Management in the Azure Portal will be dep...
  9. 12.8.2020 - CSM Cloud, CSM Cloud for Servers and CSM for WSUS have an issue with Windows 10 2004 versions [SOLVED]

    Update on 12.8.2020 This issue was fixed by Microsoft in  KB4561616 on 9.6.2020. Update on 29.5.2020 As a result of further investigation, it appears that server operating systems are not affected by the problem. So CSM Cloud for Servers users d...
  10. Folder Structure for Software Download Location is too long

    1. During the initial setup CSM for MECM/WSUS can notify that the folder structure of specified Software Download Location is too long. This is because Windows has a limit of 256 characters for folder structures. 2. If you are positive that your...