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Last Updated: 16/06/2022
in CSM for WSUS Troubleshoot Issue: CSM fails to connect the necessary backend services. Possible solutions: Find out if the troubleshooted server has a sufficient connection to the backend services. 1. The following services should be available via browser in ports 80 ...
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Last Updated: 11/05/2022
in CSM for MECM Troubleshoot Error message: Could not read MECM collections from C:\ProgramData\Centero\Software Manager\SCCM\SCCM Information.xml! If your CSM for MECM integration was enabled, you can try the solution 1, but if integration was disabled (usually during f...
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Support information The contact information of the support service is available here . The communication with the support services is done via e-mail. Support Levels and Response Times The Provider's support will react, process the Customer’s s...
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When you have ordered or selected new application for you Centero Software Manager service, you need to select it to a desired deployment process in CSM. 1. Open Centero Software Manager and go to MECM Integration tab. 2. Select the deployment ...
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Note Your task sequence must contain at least one group inside it in order to update it with CSM You can use Centero Software Manager to update new applications to your operating system installation task sequences. This feature requires additi...
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Deployment process overview Deployment processes are the key feature of CSM. From deployment process you will configure the settings related to application(s) selected to the deployment process, and also configure deployment target collections an...
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In the CSM Packages service the Customer is only granted access to the manual use of the CSM applications selected to the service. The packages can be downloaded from the Portal, requested from our support, or downloaded into the desired location wi...
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Last Updated: 13/06/2024
in CSM for MECM Troubleshoot
Problem: Centero Software Manager won't download installation media and "Download status" in CSM is "Not found". Solution 1 (CSM 2.0.5000 and newer): Run command ping gw-eu.software-manager.com and check if you get response. Make sur...
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Background A free version of PDF Creator has been modified by the application vendor. As a result, automatic updates cannot be prevented. Because PDF Creator now updates automatically by itself, updating it by CSM would be useless. Effect on CSM...
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Background Processes Description For the Supported Applications included in the Centero Software Manager Service, the release will be done according to the process described below. For the Applications included in the Application Management Service...