Popular Articles

  1. 28.11.2018 - Oracle Java Runtime Environment 8.0.1610.12 and C:\sun folder

    We have found a bug n Oracle Java Runtime Environment Installer in a version 8.0.1610.12 . When a package is installed using the SYSTEM  account, ( CSM  uses SYSTEM account for installation.) Installer creates a folder C:\sun . We have tested...
  2. Support And Maintenance

    Support information The contact information of the support service is available here . The communication with the support services is done via e-mail. Support Levels and Response Times The Provider's support will react, process the Customer’s s...
  3. CSM Cannot Be Started

    Error message: Could not read MECM collections from C:\ProgramData\Centero\Software Manager\SCCM\SCCM Information.xml! If your CSM for MECM integration was enabled, you can try the solution 1, but if integration was disabled (usually during f...
  4. New Application

    When you have ordered or selected new application for you Centero Software Manager service, you need to select it to a desired deployment process in CSM.  1. Open Centero Software Manager and go to MECM Integration tab. 2. Select the deployment ...
  5. Deployment Process Overview

    Deployment process overview Deployment processes are the key feature of CSM. From deployment process you will configure the settings related to application(s) selected to the deployment process, and also configure deployment target collections an...
  6. Task Sequence Automatic Update configuration

    Note Your task sequence must contain at least one group inside it in order to update it with CSM You can use Centero Software Manager to update new applications to your operating system installation task sequences. This feature requires additi...
  7. Applications Cannot Be Downloaded

    Problem: Centero Software Manager won't download installation media and "Download status" in CSM is "Not found". Solution 1 (CSM 2.0.5000 and newer): Run command ping gw-eu.software-manager.com  and check if you get response. Make sur...
  8. CSM Packages

    In the CSM Packages service the Customer is only granted access to the manual use of the CSM applications selected to the service. The packages can be downloaded from the Portal, requested from our support, or downloaded into the desired location wi...
  9. Background Processes

    Background Processes Description For the Supported Applications included in the Centero Software Manager Service, the release will be done according to the process described below. For the Applications included in the Application Management Service...
  10. CSM Cloud

    For the CSM Cloud to work, you need to install a Client Software (CSM Cloud Client) onto each target device where you want to install Applications or Microsoft updates with the Service. CSM Cloud is based on the Windows Server Update Services (WSUS...