Popular Articles

  1. Intune Tenant Cannot Be Linked With Centero Portal And CSM For Intune

    1. Make sure that the necessary guest account is invited to your Azure Active Directory tenant and it has the necessary role allocated. This can be done in https://portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/AllUsers. ...
  2. Enable CSM for MECM Integration

    After Centero Software Manager is installed , configured properly and necessary deployment processes are created, you can enable the MECM integration. Enable the integration from MECM  Integration  ->  MECM Settings ->  MECM Integration  vie...
  3. CSM Cloud Client Cannot Connect to Centero Services

    Issue: CSM fails to connect the necessary backend services. Possible solutions: Find out if the troubleshooted device has a sufficient connection to the backend services. 1. The following services should be available via browser in ports 80 ...
  4. Order and Delivery

    Ordering The Service The Customer orders the service via the Management Portal . If the Customer doesn’t have a user ID for the Management Portal, the Customer can get one by registering to the Management Portal. In normal circumstances the Servic...
  5. Application Import Stuck in Queue

    Problem: Centero Software Manager application MECM imports are stuck in "Import queued" -state. Solution 1 Centero Agent is not running. Open services.msc console. Make sure "Centero Agent" service is running. If not, please start it. If s...
  6. CSM for MECM

    Description of CSM for MECM CSM for MECM integrates into the Customer's Microsoft Endpoint Configuration Manager (MECM) management system. The integration is done through the Client Software and the CSM background services. CSM for MECM configure...
  7. 1.0.5072

    Fixed bugs No bugs fixed in this release New features New dependency mode setting (chain / main package) Other improvements No new improvements in this release ...
  8. Existing Deployments

    When onboarding Centero Software Manager, it's recommended to check how you've previously installed applications to your environment. If you were using other 3rd party patching solution, make sure it's disabled or that the same applications are not ...
  9. Folder Structure for Software Download Location is too long

    1. During the initial setup CSM for MECM/WSUS can notify that the folder structure of specified Software Download Location is too long. This is because Windows has a limit of 256 characters for folder structures. 2. If you are positive that your...
  10. Create a new sub-customer

    Create a new sub-customer when you want to create a new CSM environment for the customer. Sub-customers can have their own management permissions and CSM usage reports in Centero Customer Portal. Log in (when you already have an account or registe...