Popular Articles

  1. 22.11.2019 - You might want to switch Citrix Receiver to Citrix Workspace

    On august 2018, Citrix released Workspace app, a successor for Citrix Receiver. Citrix Workspace app aggregates and incorporates the full capabilities of Citrix Receiver as well as other Citrix client technologies - including HDX, the Citrix Gateway...
  2. CSM Cannot Connect to Centero Services

    Issue: CSM fails to connect the necessary backend services. Possible solutions: Find out if the troubleshooted server has a sufficient connection to the backend services. 1. The following services should be available via browser in ports 80 ...
  3. CSM Cloud Client settings

    1. CSM Cloud Client Settings When CSM Cloud Client is properly installed, the settings can be opened by right clicking on system tray icon and selecting CSM > Centero Software Manager Client Settings Tip! To manage several CSM Cloud Cl...
  4. CSM Cannot Be Started

    Error message: Could not read MECM collections from C:\ProgramData\Centero\Software Manager\SCCM\SCCM Information.xml! If your CSM for MECM integration was enabled, you can try the solution 1, but if integration was disabled (usually during f...
  5. Intune Tenant Cannot Be Linked With Centero Portal And CSM For Intune

    1. Make sure that the necessary guest account is invited to your Azure Active Directory tenant and it has the necessary role allocated. This can be done in https://portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/AllUsers. ...
  6. Applications Cannot Be Downloaded

    Problem: Centero Software Manager won't download installation media and "Download status" in CSM is "Not found". Solution 1 (CSM 2.0.5000 and newer): Run command ping gw-eu.software-manager.com  and check if ...
  7. 1.11.2018 - PDFCreator 3.3.0 not published on CSM because of the fatal bug

    PDFCreator 3.3.0 was not published on Centero Software Manager because of the bug, which would brake an application in certain scenarios. PDFCreator developers recommend to stay on a previous version. They are also working for a fix, that will be in...
  8. 8.7.2020 - You should plan to switch Azure Information Protection Classic Client to Unified Labeling Client

    Microsoft has released Azure Information Protection Unified Labeling Client , which is a successor for Azure Information Protection Classic Client .  Azure Information Protection Classic Client and Label Management in the Azure Portal will b...
  9. Support And Maintenance

    Support information The contact information of the support service is available here . The communication with the support services is done via e-mail. Support Levels and Response Times The Provider's support will react, process the Customer...
  10. Pricing And Invoicing

    Pricing model The pricing of the Service is based on the scope of the use. The Pricing model is order-based, and the service is invoiced monthly, based on the actual use of the previous month. The scope of the use is based on, depending on the CSM ...